What are the main safety issues for Veolia?
You have to differentiate between safety, linked to accidental risk (earthquake, sanitary issue, etc.), and security, which is associated more with malicious acts. It goes without saying that we work a great deal on protecting our employees and the risk associated with terrorism, as well as many other risks. These may concern, for example, financial fraud, such as the famous “social engineering” attack, in which a well-informed contact manages to convince a high-level person to transfer funds to a foreign account for an industrial purchase that proves to be bogus. Today, we have put in place procedures to thwart these attempts.
What other risks are taken into account?
Jean-Louis Fiamenghi, Veolia's Security Director
We pay very close attention to questions concerning cybercrime, which we handle in collaboration with the French Network and Information Security Agency (ANSSI), placed under the direct authority of the French Prime Minister. This is an area that is constantly evolving. We are putting in place a plan designed to warn us of cyber attacks, along with protective measures. The rise in connected objects makes it the issue of the future in terms of cybercrime. It is up to us to prepare for it.
How can members of staff contribute to security within the Group?
We train them regularly in the security basics. For example, about passwords and changing them regularly, or protecting software. Employees traveling to at-risk countries must fulfill certain obligations beforehand: indicate their travel details, the address of their hotel and their itinerary in situ, and follow training on the behavior to adopt in these areas.